Standard delivery rate within the core North Bay area is $15.95. Jackman’s also delivers virtually everywhere across North America. For delivery in cities other than our local North Bay area, an additional standard $15.95 wire service charge is applied.

Please note: Deliveries to select rural destinations may be subject to an additional shipping charge. If this applies to your order, you will be contacted, informed of the amount, and given the choice to either cancel the order, or proceed with delivery.

We can send flowers to almost anywhere in the world. More importantly we guarantee that our international deliveries are as fresh as our local/national deliveries, or your money back.

We offer same day and next day delivery in both the United States and Canada. International delivery times differ depending on the country.

Please note: Same day delivery is available on orders placed before 2pm (based on time zone of the recipient).

Yes, we guarantee that your delivery will be delivered on the requested date, unless the recipient is not home, or if weather conditions make delivery impossible.

Sure, we love surprising people at work.

Yes, and we understand the sensitive nature of hospital deliveries. All Jackman’s representatives are professionals experienced in delivering flowers in delicate situations.

Yes. On the product page, click on the “Pick Up At Store” link under the “Send It” button. You will be able to pick up the arrangement at our North Bay store at a time of your choice.

Yes, Jackman’s is pleased to offer delivery on Sundays for our local North Bay delivery area. Sorry, delivery on Sunday is not generally available in cities other than our local North Bay area at this time.

Depending on the situation: the delivery person will either leave a card (with a number to call in order to arrange a convenient delivery time), leave the flowers at the front door or under a covered area such as a porch, or leave the package with a neighbor. No need to worry, all deliveries are made by experienced professionals and they will choose the option that best fits the situation.

Sorry, but we are unable to deliver to P.O. boxes and some rural route addresses.

Jackman’s is happy to accept Visa, MasterCard and American Express.

Unfortunately we can’t accept payment on delivery.

Sorry, but we are unable to accommodate your request at this time.

No. The only identifying marking displayed on the item will be your name and card message.

Absolutely. Jackman’s uses a secure connection to transfer all order information. Jackman’s doesn’t sell, lend or provide information to any outside organizations.

Jackman’s floral arrangements are industry recognized as top quality in terms of freshness and beauty. Telefora Inc. has named Jackman’s Canadian Florist of the Year for the past 11 years. Our commitment to superior quality and service is the basis of our success. That is why you should buy from Jackman’s.

A talented professional delicately arranges every Jackman’s product. Unlike some of our competitors, we do not use shipping services (they dry out and misshape arrangements). Instead, all of our products are hand delivered by floral industry professionals. This means Jackman’s flowers are the freshest possible and keep the exact arrangement intended by the designer.

Why not! Contact one of our trained floral service experts. We promise to do our best to accommodate your taste.

Yes, you can choose to select a message from our heartfelt message library, or write your own personal message to the recipient. It’s up to you.

Not a problem. Simply call us at 1-800-778-9953, and one of our floral experts will be glad to help you.

If you place your order online, you can print a receipt after you complete the transaction. If you would like a receipt for an order placed by phone, simply ask us and we will be happy to provide you with one.

Contact us and we will walk you through the process, or take your order by phone.

Sorry, but we are unable to accommodate your request at this time.

Of course, as long as your item has not already been sent.

Contact us and find out. If there is any problem we will fix it and have your flowers delivered as soon as possible.

Tracking numbers are unnecessary in the flower industry. Our flowers aren’t shipped long distances; they are prepared and delivered by a Jackman’s representative operating in your area. If a rival company is telling you that you will be able to track your flower shipment, their flowers will not be as fresh as ours, guaranteed.

If you haven’t received an email confirming your order, it is possible that your confirmation may have found it’s way into your junk mail. (To prevent this from happening simply add to your address book.)

If the email confirmation is not in your junk mail, or if you received a confirmation that does not match the order you placed, please contact us and we’ll get it cleared up.

Contact us immediately, and we will fix it.

Jackman’s fully adheres to our Value Assurance Policy. However, once and a while, mistakes happen. Contact us and we will make sure to clear up any misunderstanding. In the event that we made a mistake, we will be happy to replace the product or find another solution to make it right.

Contact us and we will address the issue and present you with a timely response.

Call, email or fax. We have a trained team of floral service experts that are waiting to help you. In the event you call us after hours, please leave a message and a representative will call you back as soon as possible, or at a time chosen by you.

The best way to contact us is through email, but we have floral service experts that can be reached by phone 7 days a week.

Jackman’s can provide you with the freshest wedding flowers to appropriately accent that very special day. Weddings are always done as custom orders. Please contact us for more information.

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